Installing the Window Device:

This video tutorial shows you how to install the smart window device in just a few minutes. We’ll guide you through the process to ensure your window devices are securely and properly installed.

Connecting the Radiator Valve:

In this video, we demonstrate how to connect the radiator valve to your HDS and ensure it’s communicating effectively with your heating system.#

4. Hints and Tips

10 Tips to Save Money on Your Energy Bills:

  • Use Smart Scheduling: Program your heating and cooling systems to only run when needed, reducing unnecessary energy consumption.

  • Utilise Energy-Saving Scenes: Create scenes that automatically lower heating and cooling when you’re not home.

  • Monitor Energy Usage: Regularly check your energy usage via the app and adjust settings to minimise waste.

  • Close Curtains at Night: This simple trick can help retain heat during colder months, reducing the need for heating.

  • Seal Drafts: Ensure all windows and doors are properly sealed to prevent heat loss.

  • Use Low-Energy Appliances: Invest in energy-efficient appliances that consume less power.

  • Turn Down the Thermostat: Lower your thermostat by a degree or two and wear warmer clothing to save on heating costs.

  • Maximise Sunlight: Open curtains during the day to allow sunlight to naturally warm your home.

  • Regular Maintenance: Keep your heating and cooling systems well-maintained to ensure they run efficiently.

  • Smart Zoning: Use smart radiator valves to heat only the rooms you’re using, saving energy in unused spaces.

5. FAQ

A1: To reset your HDS, hold down the reset button for 10 seconds until the LED indicator flashes. This will restore factory settings.

A2: Yes, with the Smart Energy Solution app (TUYA), you can control your devices remotely from anywhere with an internet connection.

A3: First, check the connection between the valve and the HDS. If the issue persists, try removing and reconnecting the valve to reset the connection.

A4: Software updates are managed through the app. When an update is available, you’ll receive a notification with instructions on how to proceed.

A5: Absolutely! You can easily add more devices at any time through the app’s “Add Device” feature.

A6: The window device has a range of up to 50 meters, but walls and other obstructions may affect this distance.

A7: Yes, our system is compatible with major voice assistants like Alexa and Google Assistant.

A8: Try restarting your app and devices. Ensure your Wi-Fi connection is stable. If the problem continues, contact customer support.

A9: Use the energy monitoring feature in the app to track usage and adjust your device settings for optimal efficiency.

A10: Yes, all Smart Energy Solution devices come with a 1-year warranty covering manufacturing defects and faults.